SHIPPING TERMS
Welcome to barvue.store. These shipping terms apply to customers who purchase our automotive tools products within the United States and internationally. Please read them carefully before placing your order to understand the delivery process, time, costs, and related precautions.
1. Delivery Area
We offer nationwide delivery within the United States, including all 50 states and major territories. We also support international shipping to some countries and regions. For international orders, please contact customer service to confirm delivery availability before placing your order.
2. Logistics Partners
To ensure your products are delivered safely and quickly, our main logistics partners include:
Within the United States: UPS, FedEx, DHL Express, USPS
International Shipping: DHL Express, FedEx International, UPS Worldwide
For tool orders, we may choose a specialized logistics carrier and will notify the customer before shipment.
3. Shipping Time
Shipping time varies depending on the delivery address, order type, and logistics company. Generally, it is as follows:
Within the United States (48 states): Standard delivery typically takes 3 to 7 business days; express or expedited services can deliver within 1 to 3 business days.
Alaska and Hawaii: Standard shipping takes approximately 7 to 14 business days; express or expedited shipping takes approximately 3 to 5 business days.
International orders: Standard shipping takes approximately 10 to 20 business days; express or expedited shipping takes approximately 5 to 10 business days.
Please note that shipping times are estimates and may be delayed due to weather, customs, or other unforeseen circumstances.
4. Order Processing Time: All orders are typically processed within 1 to 2 business days after payment confirmation. Orders may require additional processing time; we will provide an estimated shipping date when you place your order.
5. Shipping Costs: Shipping costs for orders within the United States are calculated based on product weight, size, and destination. The actual shipping cost will be displayed at checkout. International orders may involve customs duties, import taxes, or other fees charged by the destination country, which are borne by the customer. Certain promotional activities may offer free or reduced shipping costs; please refer to the activity rules for details.
6. Packaging and Safety: We provide professional packaging for all products to ensure safe transport. Fragile or precision tools will be reinforced with shock-absorbing materials to reduce transportation risks.
7. Import/Export Standards and Customs: International orders must comply with the import/export regulations of the destination country. We will provide the necessary commercial invoices, customs declarations, and shipping labels. Some countries or regions may have transportation restrictions on certain products, so please confirm delivery availability with customer service before placing your order. This website is not responsible for delays or customs clearance failures caused by incomplete information provided by the customer or non-compliance with customs requirements.
8. Logistics Tracking: We will provide a tracking number after each order is shipped. Customers can check the logistics status in real time through the logistics company's official website. In case of delays or loss, please contact us promptly for assistance.
9. Liability and Risk: The transportation risk transfers to the customer when the goods are handed over to the logistics carrier. We will do our best to ensure safe transportation, but we are not directly responsible for delays, damage, or loss during transportation. If you receive damaged goods, please take photos upon signing for them and contact us immediately for timely return or exchange.